Honda Cars Makati rep wins regional Skills Contest

A Service Advisor from Honda Cars Makati brought home the championship at the Honda Asia and Oceania Skills Contest held in Malaysia last May 17. Elijah Dave Villan dominated the Service Advisor Category that highlights service reception and delivery processes, including advanced diagnosis, work-up recommendations, repair works, releasing of the vehicle, and booking the next periodic maintenance visit.

Villan’s win shows how he used state-of-the-art equipment to accurately identify issues with vehicles and provide recommendations for repairs. He has been with HCMI for seven (7) years, starting his career as a Technician in 2016.

Other categories included General Repair and Periodic Maintenance. The Skills Contest is a program for dealer service associates across the region and in all countries where Honda operates to showcase their skills and align with global best practices on service quality.

Representatives in the Philippines are selected through the 23rd National Skills Contest organized by HCPI last February 2023 for its dealerships nationwide, where the following came forward as top notchers:

Category

Dealer

Name

General Repair

Honda Cars Alabang

Arnel Joyosa

Honda Cars Manila Bay

Froilan Lacsamana

Periodic Maintenance

Honda Cars Manila Bay

Romel Cruzante and Elario Cepcon

Service Advisor

Honda Cars Makati, Inc.

Elijah Dave Villan

“The skills competition is among Honda’s initiatives to ensure superior customer satisfaction through our Dealers and their dedicated staff who are our partners. Through national, regional, and global contests, dealer associates advance their technical and service skills. The program also gives them more joy at work because it widens their perspective on the importance of what they do, and how they genuinely help promote quality and safety while providing service. Congratulations to all the participants, and to Mr. Elijah Dave Villan of Honda Cars Makati for advancing in the Honda World Skills Contest, said Ms. Rie Miyake, Honda Cars Philippines, Inc. (HCPI) President.

Elijah Dave Villan will represent HCPI and his dealership when he heads to Japan in October for the Honda World Skills Contest.